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Hyperoptic names Bowden Director of Regulation and Compliance

Hyperoptic, the UK’s alternative full fibre broadband provider, has announced the appointment of Kathryn Bowden as the new Director of Regulation, Policy, Risk, and Compliance. With an impressive background spanning 15 years in the telecommunications sector, Kathryn will bolster the experience and expertise of the Hyperoptic team. Bowden’s career began at BT, where she contributed […]

June 27, 2024

BT rolls-out cell sleep technology to EE mobile sites

BT Group has implemented energy-saving ‘cell sleep’ technology across its EE mobile sites nationwide, following successful trials in each of the UK’s home nations. BT explains that cell sleep software works by putting certain 4G LTE capacity carriers to sleep when the capacity is not needed, based on predicted periods of low traffic which have […]

June 24, 2024

Ofcom fines BT £2.8m for customer contract failures

UK media regulator Ofcom has fined BT £2.8 million (€3.2m) after it failed to provide more than a million customers with clear and simple contract information before signing up to a new deal. Ofcom stated that the telco broke its consumer protection rules designed to ensure telecoms customers get clear, comparable information about the services […]

May 22, 2024

BT refines digital switchover programme

BT Group has announced a revision to its timetable for moving all customers  off the Public Switched Telephone Network (PSTN) and onto digital landlines. The move follows the introduction of a series of improvements to the programme to better protect vulnerable customers and those with additional needs. BT Group’s Consumer division has restarted switching zero-use […]

May 20, 2024

BT at “inflection point” of long-term strategy

BT Group has reported its FY numbers. Revenue stood at £20.8 billion (€24.2bn), up 1 per cent YoY, and adjusted revenue at £20.8 billion, up 2 per cent on a pro forma basis attributed to price increases and fibre-enabled product sales in Openreach, increased service revenue in Consumer with annual contractual price rises being aided […]

May 16, 2024

Research: Girls half as likely to pursue tech career than boys

BT Group research of 11 to 17-year-olds in the UK shows nearly double the number of boys described themselves as ‘very well suited’ to a career in tech compared to girls (25 per cent vs 13 per cent). Girls were twice as likely to say they were ‘not very well suited’ to the industry (14 […]

April 23, 2024

BT, Global to upgrade UK’s street furniture

BT and Global, the Media & Entertainment Group, have announced a 10-year partnership to upgrade the nation’s legacy payphones and roll out more digital hubs for local communities – in a move that will provide better connectivity and hyper-local advertising in more than 200 towns and cities across the UK. Global will also continue to […]

March 27, 2024

BT opens Cardiff hub

BT Group has opened its new hub and Welsh HQ in Cardiff. The move represents a multi-million pound investment by BT Group in the city, and secures a new presence for the company in the Welsh capital. The new workspace and contact centre – located in the Capital Quarter development of the city centre – […]

March 14, 2024

BT, Broadpeak partner on new multicast technology

BT Group andBroadpeak, a provider of content delivery network (CDN), video streaming solutions for content providers and pay-TV operators worldwide, are partnering on a new solution for live video streaming. The Multicast-Assisted Unicast Delivery (MAUD) solution will enable more reliable, efficient and sustainable live video streaming. A number of major broadcasters and content companies are […]

March 12, 2024

Research: Tech-savvy over-65s selling skills on social media

BT Group research reveals how tech-savvy over-65s are making an average of £650-a-year monetising their traditional skills online. While Gen Z (18-24 year-olds) might be better known for online side hustles, over-65s are knitting, sewing and baking their way to spare cash, often marrying a lifetime of expertise with digital skills to gain followers and […]

February 28, 2024