Report: UK video games market hits £7bn in 2020

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The UK market for video games reached a record £7 billion (€8.1bn) in 2020, an increase of +29.9 per cent from 2019, beating 2018’s previous record by more than a billion pounds, according to figures from The Association for UK Interactive Entertainment (Ukie).

While 2020 was a difficult year for many, with impacts of the pandemic affecting nearly every aspect of daily life, homebound consumers turned to games for entertainment and as a way to virtually connect with friends and families.

Ukie’s annual games market valuation, launched at the start of the 2021 London Games Festival, shows software revenue grew +18 per cent to £4.55 billion, with increases across both digital and physical sales. Game hardware saw a record year, with consumers kitting themselves up with new consoles, accessories and upgraded PC game components, driving hardware revenues up +60.8 per cent year on year to reach £2.26 billion.

The game culture section of the valuation, measuring revenue from wider game-related revenues, saw a more mixed picture. While overall game culture revenues grew to £199 million thanks to sizeable increases in sales in areas such as toys and merchandising, for game-related events, Covid-19 impacts led to serious challenges.

Game Software

Data from GfK Entertainment showed that sales of new boxed software increased +7.1 per cent year-on-year to £646 million, despite limited access to the high street.

Senior Client Director at Gfk, Dorian Bloch, explains: “The 2020 big winner by format was Nintendo Switch. During the initial Covid lockdown period, we saw massive growth from Switch software sales, up 215 per cent over the equivalent 13 weeks of 2019. Xbox One and PS4 also enjoyed uplifts and of course, at the tail end of 2020 we saw the introduction of PS5 and Xbox Series consoles, whose effect will be significant for 2021 and beyond.”

For pre-owned games, high street closures had more of an impact on revenues, declining –22.8 per cent to £42.6 million, according to data from Kantar Worldpanel.

As with many other areas of entertainment, online and downloadable content provided a lifeline for UK players in 2020. Overall, digital software sales – combined across PC, console and mobile – grew +21.4 per cent to a record £3.9 billion, with digital revenues now comprising 85 per cent of the total software market, data from Omdia showed.

For the first time in 2020, Ukie’s market valuation provides a breakdown of digital software revenues across digital PC, console and mobile devices, thanks to Omdia’s market insight. With the largest share of digital sales, digital console revenues increased +24.2 per cent to £1.7 billion in 2020, exceeding digital PC revenues by more than double, despite growth of +14.8 per cent in digital PC software to £669 million. The smallest screen also proved a welcome distraction, with mobile revenues up +21.3 per cent to £1.5 billion.

Overall digital distribution channels and online games proved to be well-positioned to provide relief and enjoyment for people during the pandemic, according to Omdia’s Principal Analyst for Games, Steven Bailey:

“The ways in which PC and console gaming evolved across the past decade have made them adaptable to the exceptional conditions of the past year. Experiences driven so heavily by connectivity allow us to remain social, as we deal with the difficulties of lockdown.”, he explains, “The versatile nature of digital consumption gave us a number of ways to keep buying and playing games – whether via content-library subscriptions, intensive discounts, or even freebies given away to help people through such a challenging period.”

Game hardware

As lifestyles adjusted to new circumstances, many people invested in new and upgraded game hardware in 2020, leading to a £2.26 billion record year for sales, up +60.8 per cent across all categories according to data supplied by GfK Entertainment.

Game consoles saw a huge increase in sales, increasing +74.8 per cent to £853 million. Again, GfK’s Dorian Bloch puts this down to the success of the Nintendo Switch: “Switch hardware revenues grew almost 300 per cent in the initial Covid lockdown period, compared to the equivalent weeks of 2019, accounting for slightly more than 20 per cent of 2020 Switch sales. Xbox One and PS4 also saw notably increased sales across the year and the launch of the next-gen PS5 and Xbox Series had a marked effect on the huge jump in overall hardware revenues.”

Key titles also played a part, says Bloch: “Special mention should be made for Nintendo’s Animal Crossing New Horizons, debuting around the time of initial lockdown – the game was the best-selling individual software SKU for 21 weeks in 2020. The Official Switch Hardware Animal Crossing New Horizons bundle was the best-seller in 2020.”

PC game hardware, from laptops and graphics cards, to ‘gaming’ mice and controllers, saw a similar major uplift in 2020, increasing +69.7 per cent to £823 million. Relatedly, console game accessories such as controllers and headsets saw sizable increases due to related console hardware sales, up +36.9 per cent to £453 million.

“Driven by home office working or simply from being locked at home and a perceived need for greater entertainment options, many people who previously had no need to equip themselves for extended working from home opted to purchase gaming variants instead of more traditional standard items”, explains GfK’s Bloch, “We also saw another peak in console game accessories during Q4, thanks to the arrival of PS5 and Xbox Series – new console generations always result in a certain amount of upgrades to existing gaming devices.”

VR hardware sales also saw a resurgence in 2020, with the launch of the new “standalone” Oculus Quest 2 headset helping drive a +29 per cent increase in VR revenues to £129 million.


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