Advanced Television

Study: VoD “staple of UK viewing”

April 22, 2021

Research into the use of Connected TVs to access VoD content carried out by video advertising software provider FreeWheel suggests that the majority (61 per cent) of Connected TV users surveyed say it is their preferred device for watching video, because of the enhanced user experience and the opportunity for shared viewing.

The study was carried out by independent research company Happydemics and aimed to discover how UK viewers use video devices and platforms, understand the reasons behind their preferences and explore attitudes towards free-to-access video platforms with advertising. The survey was also carried out in France, Germany and Italy.

“The results of this study illustrate how on-demand video appear to be a staple of UK viewing, and that Connected TV is the preferred device of the respondents for accessing this premium content due to the enhanced user experiences and opportunity for shared viewing,” notes Virginie Dremeaux, Executive Director, Product and Sales Marketing International of FreeWheel.

“Consumers surveyed tend to be shifting to new premium video platforms across the streaming ecosystem, and are open to relevant and personalised advertising messages on the TV set. It is significant to note that interest in ad-supported platforms seems to be strong among the respondents, especially among subscribers to paid-for video services.”

Of the respondents surveyed, 80 per cent say they have a Connected TV set in their household. Those, who declared not to own a Connected TV, were not interviewed further. Of those respondents who have a Connected TV set: half (50 per cent) reported they have a smart TV, which is connected directly via built-in capabilities; 47 per cent stated they have a TV connected via an operator set-top-box; and 26 per cent declared they have a TV connected via an external device such as a TV stick, TV box or gaming console.

The survey results indicate Connected TV viewers interviewed are heavy VoD users, with 91 per cent of UK respondents with a Connected TV regularly using these types of video platforms. On average they claim to use between four and five VoD platforms, slightly above the average of the four European countries examined in the survey (specifically – the UK, France, Germany and Italy).

The majority (61 per cent) of the UK Connected TV viewers surveyed identifies it as their preferred device for watching VoD content. The top two reasons for this preference are that they can enjoy a better user experience (59 per cent), and that they can watch together with family and friends (40 per cent). These opinions can be interpreted as indicating that the TV set remains a social device, where viewers share a common experience, even in the non-linear environment of VoD.

The only demographic group showing distinctly different attitudes towards Connected TV is 15–24-year-olds. While 38 per cent of respondents in this age range prefer watching VoD content on Connected TV, 27 per cent would rather use a mobile device or computer screen. The top three reasons for preferring a mobile device are the ability to watch video on the go at any time, a quest for privacy, and the intimacy of the viewing experience. This difference in attitude can be put into context by considering this age group’s appetite for multi-screening and for watching video on the go. Nearly three-fifths (59 per cent) of respondents in this age range who like viewing video content on Connected TV, indicate that they do so because it allows them to use a mobile device at the same time.

According to the survey results, Connected TV users access a variety of video platforms, with 63 per cent saying they pay for a subscription-video-on-demand (SVoD) service, 45 per cent claiming to use broadcaster video-on-demand (BVoD) catch-up provisions, and 20 per cent reporting they use free-to-access advertising-supported video-on-demand (AVoD) platforms. SVoD subscribers surveyed appear to be keen to explore AVoD platforms, with 28 per cent already using them regularly, 24 per cent considering using them alongside SVoD, and 14 per cent interested in substituting them for their paid-for service.

With 20 per cent of Connected TV users already watching ad-supported video services, AVoD is more advanced in the UK than across the other four European countries surveyed, where the overall average is 16 per cent. Furthermore, UK respondents that connect their TV set using an external device such as a set-top-box, TV stick or games console, are more likely to watch ad-supported video, with 28 per cent using an AVoD platform. This trend may be related to better distribution and an easier access to AVoD platforms on these devices.

According to the survey, the perception of advertising on Connected TV appears to be strong, with 64 per cent of users rating this device as their first screen where they pay most attention to ads. Over half (58 per cent) of Connected TV users find advertising less intrusive on this screen than on other screens. The majority (59 per cent) prefer personalised ads that are relevant to their individual interests, increasing to 66 per cent among the 15-24 age group.


Categories: Articles, Broadcast, Catch Up, Connected TV, Consumer Behaviour, Equipment, OTT, OTT, Premium, Research, VOD

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